Enterprise Analytics in Practice

Anonymized examples of architecture decisions, business challenges, and measurable outcomes drawn from past engagements across industries and platforms.

All client names and identifying details have been anonymized in accordance with confidentiality obligations.

Showing 10 engagements
My Approach

How I Approach Every Engagement

A consistent delivery framework applied across 60+ projects. Adapted to each client context but structured around the same five principles.

Assess
Current state, maturity baseline, and gap analysis
Architect
Platform design, data model, governance framework
Align
Stakeholder alignment, KPI definition, adoption plan
Implement
Delivery, testing, documentation, enablement
Scale
Optimization, expansion, and organizational embedding
Past Engagements

Selected Projects

Higher Education · Analytics Strategy
Persistence Insights: Predicting Student Persistence with AI
185+
Variables analyzed

AI-powered student persistence scoring using Einstein Discovery. 185+ candidate features refined to 13 core predictors. Write-back architecture delivered risk scores to every advisor regardless of analytics licence — enabling timely, targeted intervention at scale.

Write-back architecture pushed Einstein Discovery persistence scores directly to each student's Salesforce Contact record — accessible to all staff, not just analytics licence holders.
Einstein Discovery CRM Analytics Education Predictive Analytics
Telecom · CRM Analytics
Transforming field sales performance with (near) real-time analytics at scale
360°
DSR performance view: From knocks to closed sale

End-to-end CRM Analytics implementation replaced manual reporting with a fully integrated CRM Analytics platform by giving every level of leadership instant, mobile-ready visibility into field sales performance.

Reporting was largely manual. Executives had no simple way to trend performance over time or analyse results by region, territory, or management tier.
CRM Analytics Data Architecture Telecommunication Salesforce
Cybersecurity · CRM Analytics
From Data Blindness to Partner Brilliance
15
Data Sources

How a global cybersecurity training organization unified 15 data sources, implemented persona-based partner security, and transformed their Partner Relationship Management platform from a passive reporting tool into an active business driver.

Channel representatives and managers were oscillating between disparate partnership plans and Leadership could not reconcile basic metrics.
CRM Analytics Partner Management Cybersecurity Salesforce
K12 Education · Experience Insights
Measuring the Whole Child
100%
Student Visibility via Communities

Driving Equitable Student Outcomes Through Unified Data Analytics.

A coalition of urban school districts moved beyond standardized testing by building a Data Intelligence Dashboard that gives educators near real-time insight into student growth, school culture, and equity-focused improvement.
Einstein Discovery CRM Analytics Education Experience K12 Education
Public Sector · BI Architecture
Enterprise BI Platform Modernization for Federal Agency
Days → mins
Reporting cycle reduced

Designed and implemented a Cognos-based enterprise BI architecture for a federal agency. Automated agency-wide quarterly performance reporting, compressing a multi-day manual process into an automated sub-five-minute cycle.

Automated report generation replacing a manually-assembled multi-day process across multiple departments.
BI Architecture Cognos Public Sector Automation
Manufacturing · Data Architecture
Manufacturing Analytics Architecture Case Study
Case study being documented
Recognition

What Others Say

I have had the pleasure of knowing Rashid for over a decade now. He is an analytics expert, and more importantly, understands how to think about a customers issues, and recommend and implement solutions that truly help answer key questions and problems for his customers. He thinks about the UX, creates compelling visuals with customer branding, and embeds his solutions directly into the users day to day workflow. In addition to Rashid's technical and consulting prowess, he also is a genuinely good human being. He is always there to help his teammates, respond to leader questions, answer customer requests, create best practices, and stay up to date on the latest and greatest. I have not had many (if any) team members over the last 12 years that have more Salesforce certifications than Rashid. Rashid would be a tremendous asset to any team or organization, and has my complete vote of confidence and support.

Dave Marko, President & Founder Insights Unleashed
Former VP Portfolio Services, Salesforce 2015-25

I had the pleasure of working with Rashid for several years at . Rashid helped build Salesforce Analytics dashboards from our Salesforce data for our Sales teams. To this day, my team is still using some of the dashboards that Rashid helped design for us. He is incredibly knowledgeable, a strategic thinker, problem solver and provides hands on technical solutions. Rashid is a terrific listener and always provided multiple scenarios for us before he began development to ensure we got exactly what we needed. I'm thankful and very fortunate to have had the opportunity and pleasure of working with Rashid. He is a terrific guy who does amazing work!

Director, Sales Administration at a FinServ Customer
Financial Services - Retirement · 2015-22

Testimonials collected from LinkedIn recommendations — names and roles used with permission.

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